Shipping Policy
1. Processing Time
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All orders are processed within 1–3 business days.
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Orders are sent directly from our suppliers, so processing times may vary slightly.
2. Shipping Time
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Estimated delivery times depend on your location:
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Local: 5–10 business days
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International: 10–20 business days
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These are estimates and may be delayed due to customs, weather, or courier issues.
3. Tracking
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Tracking information will be provided once your order is shipped.
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Some suppliers may take a few days to update tracking numbers.
4. Shipping Costs
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Shipping fees are calculated at checkout and depend on the delivery location.
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We do not offer free shipping unless specifically stated on the product page.
5. Incorrect Address or Failed Delivery
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Customers are responsible for providing a complete and accurate shipping address.
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We are not responsible for packages lost due to incorrect addresses or failed deliveries.
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No replacements or refunds will be issued for these cases.
6. Lost or Damaged Packages
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If a package is lost in transit, we may offer a replacement only if confirmed/allowed by the supplier.
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If the product arrives damaged, defective, or incorrect, it must be reported within 1 hour of delivery (see Return & Replacement Policy).
7. Customs & Duties
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International orders may be subject to customs fees, taxes, or import duties.
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These fees are the responsibility of the customer and are not included in the product price or shipping cost.
8. Contact
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For shipping concerns, contact us at:
Email: rashenim2@gmail.com
